UCI Housing Network and Cable TV Issues

Unfortunately not at UCI...

From a post to a mailing list that discusses CCA administration (the official name of CCA is Cisco NAC), in answer to another post (partly quoted on top):

"When we get support issues with any AV product, we typically say 'uninstall what you have, and put Symantec on.'"

This is becoming an increasingly unrealistic option for us. It was certainly fine in an era when few computers showed up with AV tools installed. But good work at increasing awareness of the importance of AV software means more students are arriving with pre-purchased (and pre-subscribed) software, and telling students the $100 they spent on a year's subscription isn't going to be used leads to frustration.

It is nice to see some network admins actually doing what they are supposed to do, serving the community, not being an adversary of the community...
Being a BOFH may be good for the ego, but ultimately, a non-adversarial situation is better for everybody, as I hope UCI Resnet personnel understands by now. When they found out the hard way that the community doesn't accept their "we know best" attitude, they panicked...

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