UCI Housing Network and Cable TV Issues

After yet more TV channel problems yesterday (channels 13 and 40), I got an explanation this morning from Resnet:

Recently DirecTV has been pushing out software updates to our receivers, and
some of them do not restart properly after the update.

Yesterday night, we had outages on several channels, e.g., channel 40, 50, and 56, maybe more, but these are the ones I noticed after being alerted to it by a fellow resident (thanks, Andreas.)
Some of the channels showed a black screen with a DirecTV logo jumping around, like a screensaver.
On at least one channel, the screen showed a text message "Good box gone bad. Can't complete boot process. Please contact customer service."
I haven't had time to check this morning if the problems are resolved yet.
Update: Resnet says the problem is resolved.

I haven't had to post about outages for quite some time, but this weekend, I found that Channel 11 (Fox) has been out since at least Saturday.
I hope this is an isolated event, and doesn't indicate a fundamental problem with the DirecTV receivers (the outages of last year were caused by receivers from Dish that weren't designed for 24/7 operation...)
Update: it got fixed on Monday morning, after I alerted Resnet to it.

I am happy to report that in the month since UCI Housing switched us over to DirecTV, I haven't seen any serious outages.
I have seen occasional receiver errors, though, but the DirecTV receivers seem to have a better error recovery mechanism that the receivers from Dish. They were up and running within minutes.
I am still waiting for HBO to be available. The housing website continues to say

HBO will be installed soon and will require a separate subscription to activate. Service will be provided on Channel 18. Subscription information is forth-coming.

Finally, we still need to push for more channels, in particular ESPN.

I'm back in town, and the outages continue...
So I had to start the list of outages for November 2004. As always I update it throughout the month as I notice outages. The list of outages in October is here.
One entry deserves a special entry: Since at least Nov. 6, channels 63 to 65, i.e., TV 5, TV Asia, and Phoenix, are black. There is no picture whatsoever, just a black screen. I have no idea what's up with that...

• 2004-11-06 to 2004-11-23
  Channels black: TV 5, TV Asia, Phoenix
• 2004-11-23
  Channel frozen: C-SPAN
• 2004-11-20
  Channel frozen: VH1

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