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CCA problems with non-English Windows versions

01/04/07

  20:50:00 by Joe, Categories: Resnet

I have come across another issue with CCA: It is not localized.
The CCA client can be instructed to check file versions and dates, e.g., for anti-virus software. However, it seems that the CCA client assumes that files are in the "Program Files" directory. In non-English versions, that directory has different names, though.

A Cisco representative has stated (on a CCA support mailing list): "We wont support checks/rules etc on non-english version of XP today."
I find that quite strange, given that Cisco markets CCA mainly (or only) to universities, and universities have a large body of foreign students who often bring their non-English software with them.
Yet another thing that should have been a negative when doing due diligence before the decision to purchase CCA. But Resnet apparently was determined to waste a large amount of money on CCA no matter what...

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