UCI Housing Network and Cable TV Issues

Or is Resnet getting sloppy maintaining them?
Yet again, we have a channel frozen (channel 13.) The last time we had such frequent outages (every week) was when they still used Dish network. The receivers from Dish apparently weren't designed for 24/7 operation (as a side note, why didn't they know about this beforehand; it seems "due diligence" is unknown to the people in charge...)
The receivers from DirecTV seemed to be better, but with the recent increase in outages, it seems they too become quickly unusable. That shows that it was a bad idea from the start for UCI housing to handle a TV operation without having the knowledge to do so. Nobody in Resnet, and certainly not the Resnet and IT management, is qualified to run a proper Cable TV operation.
The next thing I am interested to see is how long it takes them to fix this outage. Last week, they needed an email from me...