UCI Housing Network and Cable TV Issues

Or is Resnet getting sloppy maintaining them?
Yet again, we have a channel frozen (channel 13.) The last time we had such frequent outages (every week) was when they still used Dish network. The receivers from Dish apparently weren't designed for 24/7 operation (as a side note, why didn't they know about this beforehand; it seems "due diligence" is unknown to the people in charge...)
The receivers from DirecTV seemed to be better, but with the recent increase in outages, it seems they too become quickly unusable. That shows that it was a bad idea from the start for UCI housing to handle a TV operation without having the knowledge to do so. Nobody in Resnet, and certainly not the Resnet and IT management, is qualified to run a proper Cable TV operation.
The next thing I am interested to see is how long it takes them to fix this outage. Last week, they needed an email from me...

We didn't have these freezes for a long time, so I hope this remains a single case...
Since Friday evening, the video for channel 9 is frozen. The audio continues to run.

Of course, the dismal "service" from Resnet, with them not working on the weekend, means that such things do not get fixed outside of their Mo-Fr 9-5 working hours. With a real, commercial cable provider, such outages would have been fixed already, weekend or not.
So yet again, we get crappy "service" because of the Housing Administration's misguided decision to provide Cable TV themselves, instead of leaving this to the professionals.

Update: It is Monday evening, and channel 9 is still frozen.
In addition, a bunch of other channels are frozen or disabled: channels 23, 62, 63, and 67.
I am wondering what lame excuse they have for not even fixing this during their work hours...

Update2: They seem to have fixed most of the freezes on Tuesday, after I had sent them an email. They don't seem to feel the need to reply back to me, though...

The frequent resident network problems, and the issues with CCA are finally coming to the attention of the housing administration.
Their solution for everything is to form a committee So, they have agreed to form a committee discussing the network needs of graduate students, and hopefully come to an agreement on how to improve the network (here's a hint: scrap CCA...)
The Palo Verde representative on the committee has posted his transcript of the first meeting of the committee here.

Apparently, Resnet has now put up a page listing outages, and what caused them.
While that is useful for after-the-fact information, I have to wonder why it took them so long to put it up. We asked about it in a Housing Open Forum in the April/May timeframe. Maybe they want to be able to show that they don't completely ignore the residents. If that's their goal, they failed miserably.

In the meantime, an ICS graduate student living in Palo Verde has set up a realtime monitoring system.

One has to wonder why Resnet has not been able in months to provide realtime monitoring on their website when a graduate student can do that in an hour? (That's a rhetorical question, of course )

Resnet also has a link to wireless access point, stating here "Here's what we Recommend". Not surprisingly, they "recommend" an outdated 802.11b access point, from a company that has had privacy issues before. So, an organization (Resnet) that disregards privacy issues by forcing Cisco Clean Access on their users, recommends an access point from a company that disregarded privacy issues... At least Belkin issued a mea-culpa. I'm still waiting for that from Resnet (i.e., the scrapping of CCA.)
Aside from the fact that this particular Belkin box is an access point, and not a wireless router, it also is slow since it only has a maximum transfer rate of 11Mbps. Most wireless cards nowadays support 802.11g with 54Mbps transfer rate (which can be doubled with some manufacturer-specific technology.)
I personally use a Netgear access point.

The resident councils of the Graduate and Family housing communities at UCI, Palo Verde and Verano, have created a website where residents of both communities can keep themselves informed about the current affairs in their communities.
While each community obviously has concerns specific to the particular community, there are lots of issues, e.g., Resnet mismanagement, Length of stay, affordability, etc. that affect both communities. Bundling the resources gives these issues better visibility and promises a more effective and more powerful representation of residents concerned about these issues.