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Most of the problems I have seen so far were channel "freezes": the channel shows a static picture.
These are the outages for August 2004 that I have noticed since the switchover:
When I complained about the frozen channels this morning, I was told that I “could move.”
Also, the tech guy managing this whole mess, Kevin Ansel, is going on vacation… So I guess there is nobody then to fix problems…
Who suggested moving as an alternative to actually fixing the television service? That’s pretty unprofessional in my opinion.
The person who answers the phone line set up for reporting problems (824-8918) was telling me that.